When I got my package there was a few small scratches on the headset and what looks to be a crack in one small part of where the headset folds up. The audio quality is decent. The lowest volume setting is pretty loud though and any lower will mute the audio. Also partially bothers my OCD that Xiao and the mask are facing two different directions. Everything else is pretty good
Edit: also wish that there was an instruction manual so I don’t have to use trial and error to figure out how some things work and so I can figure out how long it needs to charge and how long it will last
Edit 2: also it sometimes disconnects and turns itself off
Edit 3: also can pick up calls on my phone but then it switches to my phone as the source and not the headphones
Edit 4: Its randomly turning itself off and disconnect more and more often. Just now it disconnected 4 times while I’m trying to listen to my music